Claims

Suffering a cyber incident is scary. Report early, to save later.

Report a claim

Cyber-attacks strike at ferocious speed and with devastating precision. Onda counters with greater velocity and purpose.

Deploying world leading incident response teams and claims expertise to get you back to normal quicker. Our battle-ready claims team is armed with deep expertise and provides 24/7 incident response to guide you through recovery with speed and fidelity. Time is your enemy in a cyber incident – reporting early can help to expedite the recovery process and reduce potential losses.

When a cyber-attack strikes, we’re here to help you recover quickly and confidently. Our claims process is designed to minimise disruption and get your business back on track. Here’s how it works:

DETECTION

NOTIFICATION

TRIAGE

*Coverage subject to terms and conditions of the policy

You detect a threat actor has compromised your infrastructure and isolate the incident

You notify Onda of a cyber incident through our website/ Navigator/via our 24/7 hotline number found in your policy wording

The Incident Manager

Incident Management

Claims Processing

Creates a detailed report of the incident

IT forensic investigation (establishes exactly what has happened)

Review and payment of crisis management vendor invoices

Selects specialist crisis management vendors from their panel to assist

Legal Assessment undertaken to determine whether the regulator and/or data subjects need to be notified

Payment of Ransom (if applicable)

Facilitates your formal engagement of the crisis management vendors

Threat Actor Engagement/Negotiation (if the incident is ransomware, Onda will liaise with the threat actor and negotiate / facilitate payment of the ransom)

Review and payment of business interruption loss (if applicable)

Oversees the incident management process

Threat Actor Engagement/Negotiation (if the incident is ransomware, Onda will liaise with the threat actor and negotiate / facilitate payment of the ransom)

Review and payment of defence costs and claims for compensation from data subjects (if applicable)

Report Early, To Save Later!

Quick identification and reporting of cyber incidents to Onda enables quicker response, reduced business disruption saving you time and money, and ensuring compliance with insurance policy requirements or legal obligations.

Report a claim

How Onda helps you Cover Every Connection:

  • 24/7 Support: Our incident response partners are available around the clock to respond to your needs.
  • Expert Guidance: Access to cybersecurity and legal experts to navigate complex incidents.
  • Navigator: Detection & Auto-Alert functionality built in to every policy.

Report a Claim

Thank you! Your claim report has been received!

For immediate assistance please call the 24/7 hotline stated in your policy document.
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Thank you! Your claim report has been received!

For immediate assistance please call the 24/7 hotline on +1 877 271 8661
Oops! Something went wrong while submitting the form.
Thank you! Your claim report has been received!
Oops! Something went wrong while submitting the form.